At Web Octane, we value client satisfaction and transparency. However, due to the nature of digital services, we have the following refund policy:
1. Eligibility for Refund
- If no work has begun, a 100% refund may be issued.
- If partial work has been delivered, prorated refunds may apply.
- No refunds for completed or approved work.
2. Non-Refundable Services
- Custom software or plugin development
- Domain registrations or third-party software licenses
- Strategy or consultation sessions
3. How to Request a Refund
Email us at hello@weboctane.tech with your project details and reason for the request. We will respond within 3–5 business days.